I am experiencing video and sound corruption when playing realMyst. Is there anything that can be done to correct this?
realMyst is a large application and we always recommend that you reboot your iPad after installing realMyst. If you still experience video and sound corruption after rebooting your device, make sure that you have updated your iPad to the latest iOS.
If you still encounter video and sound corruption after trying these suggestions, please submit a support ticket or email support at firstname.lastname@example.org.